In the interest of providing equitable pricing for all of our clients, we are unfortunately not able to offer discounts.
For those unfamiliar with our business model, or for a better understanding of why we have this policy, please read the following.
Every Knox ring is meticulously hand crafted one ring at a time from the ground up by our on site master artisans. Our artisan based business model is very different than the typical jewelry store that simply orders mass produced jewelry from overseas.
To consumers, it must seem as though all jewelers play the same 'discount game' of running frequent sales and discount promotions. We choose not to do this and we feel our pricing policy is more honest than the 'mark it up-to mark it down' business model used nearly every where else.
The primary advantage of our business model (please don't tell our competition) is that it allows us the luxury of not having to waste any time on marketing gimmicks and instead focus our time on delivering the highest quality hand made jewelry along with an uncompromising level of customer service.
Because our focus is on providing top notch service for our retail clients, we are unfortunately not able to sell wholesale to other jewelers or offer terms to trade accounts.
Web Site Pricing Errors
While Knox Jewelers LLC strives to provide accurate product and pricing information, pricing or typographical errors may occur. Knox Jewelers LLC cannot confirm the price of an item until after an order is placed in our store or by telephone. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Knox Jewelers LLC shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mis-priced, Knox Jewelers LLC may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
Price quotes will be honored for two weeks. For a price quote to be valid, it must be a written quote from either an email thread or from our in store quote system. Please note that any verbal quote given on the spot is only a ball park figure and is not a valid quote. Please be aware that price quotes may be subject to re-quoting if metal prices and or diamond prices increase significantly since the time of the initial quote.