Warranties

Knox Jewelers LLC stands behind every one of our rings sold with our center stone. We want your ring to be as beautiful ten years from now as the day you picked it up from our showroom. All above qualified rings sold by Knox Jewelers LLC have a free lifetime cleaning, polishing, and rhodium plating warranty. All cleaning, polishing, and rhodium plating of white gold items is free for the life of the ring for the original owner (white gold items will be rhodium plated free of charge twice per year) Customer is responsible for any shipping charges and assumes all risks of loss during transit.

Knox Jewelers LLC warranties for the life of any of our Gold rings sold with our center stone (original owner only) against loss or breakage of any trim diamond (.25 carat & less) due to normal wear. Any loss by damage or unusual wear to the ring is not covered. For this warranty to remain valid, original owner must have the ring inspected twice per year at Knox Jewelers LLC. Additionally, owner must have the warranty paper signed by a Knox Jewelers LLC representative. For warranty to remain valid, original owner must agree to any recommended repairs or maintenance, such work to be performed by Knox Jewelers LLC (only). If any work is performed on ring outside of this agreement, said action will void the warranty. Customer is responsible for any shipping charges and assumes all risks of loss during transit.

Knox Jewelers LLC warranties for the life of any of our Platinum rings sold with our center stone (original owner only) against loss or breakage of any trim diamond (.25 carat & less) due to normal wear. Any loss by damage or unusual wear to the ring is not covered. For this warranty to remain valid, original owner must have the ring inspected twice per year at Knox Jewelers LLC and have the warranty paper signed by a Knox Jewelers LLC representative. For lifetime warranty to remain valid, original owner must agree to any recommended repairs or maintenance, such work to be performed by Knox Jewelers LLC only. All such work will be done by Knox Jewelers LLC at no charge to the customer with a valid warranty. If any work is performed on ring outside of this agreement, said action will void the warranty. Customer is responsible for any shipping charges and assumes all risks of loss during transit.

Please be sure to insure your rings through your home-owners/renters policy all risk insurance as this is the only way to provide protection from all potential risks of loss. Appraisal requests can be handled through our website under the Contact Us menu at the bottom left portion of the page.

If you have any questions about our warranties, don't hesitate to call toll-free 1-888-347-4493.