If for any reason you would like to return your diamond, we have a 90 day money-back guarantee on diamond solitaire jewelry.

This includes,

Diamond Engagement Rings

Diamond Pendants

Diamond Earrings

It is that simple ... We stand behind what we sell and want you to be happy with your purchase.

Virtually all of our diamonds come with the prestigious GIA or AGS Diamond Grading Report. These documents provide and describe important identifying characteristics of your diamond. This ensures that your diamond is strictly and accurately graded by one of the two premier gemological labs.

GIA and AGS are the top two labs in accuracy and stringency in grading diamonds. Rest assured about your diamond purchase, buy a GIA or AGS diamond from Knox Jewelers.

We have an excellent selection of high quality designer style engagement rings. We design and manufacture nearly all of the rings and other jewelry items you'll see on this site and in our store. You won't see our unique settings elsewhere. And better yet, you'll save money too.

Our manufacturing abilities allow us to offer these designer quality items without the double mark-up found on name brand designer jewelry items (profit for the jewelry store and profit for the name brand designer)

For complicated designs requiring high precision, we have state of the art 3-D software for designing the most intricate and complex jewelry imaginable. Our CAD software allows us to control every aspect of the design process. After a design is complete, we are able to show you exactly what the design will look like with a 3-D rendition of your piece. What you see is what you get with no surprises.

Because we are a family owned and operated store, you will always be dealing with someone who has a vested interest in your jewelry shopping experience being a positive one. We want you as a lifelong customer and we will take the time to help you find exactly what you want with zero pressure

Contrast this with the uncomfortable experience of dealing with a jewelry sales clerk who may of been selling shoes last week. Imagine (or recall) being subjected to a 'canned-formula type' sales pitch from a salesperson paid on commission that doesn't care what you buy as long as you buy something ... today!

You will never have that feeling at our store .Our salespeople are not paid on commission.

We want you as a customer for life. We understand our success is predicated not only on your satisfaction with your initial purchase, but also on the level of customer service you receive after the sale.