The Importance of a World Class Warranty in Maintaining your Ring

After you have purchased the perfect ring, there are a few things you need to know about the importance of Knox Jewelers lifetime warranty in maintaining your engagement ring and wedding bands. All fine jewelry requires maintenance. In much the same way that your automobile requires cleaning, regular oil changes, and other preventive maintenance, your jewelry also requires this kind of commitment. After all, you would not allow your home, vehicle, or even your body to go without the proper maintenance that they require, and you have made an investment in the future of your jewelry. It is also important to consider for when you pass the piece down and wish for it to retain its heirloom quality.

All precious metals and jewelry require the occasional polishing to keep them in tip top shape and heirloom quality. However, the key word here is occasional. You should not polish your precious metal jewelry too often because polishing removes a small amount of metal each time. That is why we do not recommend you polish your jewelry more than twice per year. You should also know that polishing will only remove minor surface scratches, and have no effect on deep nicks, gouges, or other serious damage. Take this into account, and have a plan in place – damage, unfortunately, is a fact of life, but it is repairable through more advanced means than polishing.

There are also some types of metals such as white gold which also need to be rhodium plated in order to give it a bright white, highly polished shine and gleam (much like how platinum is naturally). On its own, white gold has a slightly yellow undertone due to the fact that it is alloyed from the natural yellow gold. In other words, there is typically a specific maintenance plan for a particular metal and piece, and this is very important to consider when looking at the fine print of the warranty that will cover your precious, heirloom quality rings.

We back every single one of our fine engagement rings with our Knox Jewelers lifetime warranty. Some jewelers charge an additional fee to cover your rings with a warranty, but we include ours with all of our ring because we believe that it is important to stand behind our work. We know there will be a necessity for periodic maintenance, and we want to ensure that you are able to keep your ring at the heirloom level of quality at which it was always meant to be, indefinitely.

Now, let’s do a breakdown of the savings you will see when you choose Knox:

With Knox Lifetime Warranty ~Without Knox Lifetime Warranty
Free Rhodium Plating Twice a Year ~ $106 annually
Free Polishing Twice a Year ~ $60 annually
Free Cleaning and Inspection ~ Free
Free Jar of Cleaner per year ~ $20 annually
Free Stone Tightening ~ $19 on average per stone
Free Side Diamond Replacement ~ $73 on average per stone
Free First Ring Re-sizing ~ $115 on average per sizing
Free Insurance Certificate ~ $125 on average per item
$250 Deductible Coverage for Insurance Claims ~ Your full deductible per claim

As this list explicates, having a great warranty policy like Knox Jewelers lifetime warranty will inevitably save you hundreds, even thousands, of dollars over the life of your ring.

Unlike other jewelers, we make our warranty procedures as simple and easy as possible. Only a single checkup per year is required, and you do not need to have an exact, locked-in date for this checkup. Most jewelers, on the other hand, require a checkup on an exact date every six months or they will void your warranty. At Knox, we think this is crazy, so we strive to give you a friendly and convenient warranty experience. Furthermore, if you cannot make it in to see us for a few years, don’t worry – we can reinstate your warranty on your next visit.

To make your life even easier, we keep track of your visits in our computer system. You won’t need a “warranty booklet” that needs to be signed and dated. Most jewelers require the booklet, and they won’t sign it unless you remind them; if you forget, it voids the warranty. We don’t play that game here.

When you bring in your ring for maintenance, the same master jewelers who crafted it will also perform the necessary maintenance – that is service you can trust. At Knox, we strive to take care of each and every single one of our valued customers. Unlike other jewelers, we promise to never leave you hanging.