The Importance of a Lifetime Warranty

As the saying goes, ‘A Diamond is Forever’, we believe a warranty should last just as long.

All of Knox Jewelers’ heirloom quality rings are protected by our lifetime warranty.  This service is free of charge and covers all  regular maintenance needed to ensure your ring lasts generations.

It’s important to understand that jewelry is not a maintenance free purchase.  Just like a car, periodic service is required.  Cleanings and inspections are designed to catch when work needs to be done.

Without our lifetime warranty, you could be paying hundreds of dollars to keep up on yearly maintenance elsewhere.

The Knox Lifetime Warranty Covers:

  • Free Rhodium Plating and Polishing is offered twice a year to keep your ring looking like new.

  • Cleaning and Inspections are always free, no appointment is needed at our Minneapolis or Woodbury locations.

  • If during one of these inspections there is a loose stone, we will take care of getting it tightened for you, a savings of $19 a stone.

  • If a side diamond ever falls out or is damaged, Knox will replace it free of charge, an average savings of $73 per stone.

  • Included in our warranty is one free ring sizing, so your ring will have a perfect fit.

  • You will want to have your ring insured under a homeowners or renters policy.  We will issue you a free certificate of sale; this is the document your insurance carrier will need.  It will outline all the important details about your center gem and ring.  The average cost for a similar appraisal is $125.

  • Our lifetime warranty also helps in case something major happens to your ring.  Like it was lost, stolen or damaged.  With Knox,  we will cover up to $250 of your insurance deductible in the event you need to make an insurance claim.

  • Lastly, to keep your ring looking brilliant between in-store cleanings, we supply you with a free jar of jewelry cleaner every year.

As you can see, the savings of common services needed to maintain your ring will add up to thousands of dollars over a lifetime of wear.  Knox is here to protect your purchase for the rest of its life.

When we created our lifetime warranty, we wanted to make it easy for our customers to maintain.

We don’t need you to come in every six months to the date like most jewelers do. We want to see your ring once a year.  If you happen to miss an annual inspection, don’t fret, we can reinstate your warranty after we inspect your ring on your next visit.

We don’t require you to keep a signed and dated inspection book to get warranty work done.  We keep track of your visits so you don’t have to.

The jewelers that crafted your ring are also the ones who will take care of your jewelry when warranty work is needed.  We will never ship your ring out of state or use sub-contractors for repairs.

Almost all warranty work is performed while you wait.  Jewelers who are not equipped for on-site repairs like us will have to send your ring out, which can take up to four weeks.

Contact us today if you have any questions concerning our warranty or getting started on your custom engagement ring.

Crystal Inclusions – A Rare Addition

Inclusion2 Unique Engagement Rings

This week at Knox Jewelers we encountered a surprising addition enclosed within one of our oval-shaped diamonds.  Hidden under a facet junction nestled a tiny green mineral crystal surrounded by the diamond crystal during formation.  This clarity characteristic inside a gemstone serves as evidence in its creation. It could lead you to discover how and sometimes even where it formed. Many characteristics can be clues to the events in a gem’s history or the Earth’s own history.

Crystal Clarity Characteristic

Clarity characteristics in diamonds are common. There are very few diamonds that receive the clarity grade of Flawless, most contain some imperfection whether it be an inclusion, a feature enclosed within the diamond, or a blemish, a feature on the surface of a diamond. Diamonds can have many interesting inclusions. Sometimes they can contain another smaller diamond crystal but more often they hold embedded crystals of an entirely different material.

Common Crystal Colors

The color of the included crystal will depend on the type of mineral they are composed of.  The most common internal crystal colors are colorless (other diamond), black (carbon), red (garnet) and green (peridot or diopside).  Most of the time we can not conclusively determine the mineral an included crystal is, being inside another gem makes it hard to get to and even more complex to test, but color can narrow the spectrum down to a smaller number of options.  Even if we don’t know exactly which gemstone it is, included crystals are still a very fascinating addition.

Inclusion-CLoseup Unique Engagement Rings

Crystal Formation

As a gemstone grows it competes with other crystals for space and nutrients. A fast-growing crystal can enclose a smaller, slower-growing crystal that then becomes part of the bigger crystal’s life story. The formation and internal world of diamond is incredibly fascinating and we were very excited to come across something so unusual.  Inclusions, especially mineral crystals, can be an interesting feature within your diamond.  Many of them are very small and not viable to the naked eye, but with magnification they are very intriguing to study.

Pros and Cons of Included Crystals

Most included mineral crystals are small and unnoticeable, but a diamond’s clarity and value could be affected by larger inclusions that can be seen with the naked eye. More obvious colored crystal inclusions are generally undesirable and these inclusions are usually met with negativity.  On the other hand, these additions can also make a gemstone unique.  They tell the story of the gem’s birth and give each one its own fingerprint.  A small crystal could add character to a diamond and turn it into something uniquely your own.  Your center stone would be a conversation piece for years to come, and especially appropriate if your favorite color was green!

Choose Your Diamond Today

Stop into Knox Jewelers if you’re looking for something that is original and finely crafted. A little piece of art that you can wear and is different from the rest, with a personally chosen diamond to match. Let Knox Jewelers fashion the ring you will have for the rest of your life. If you happen to have any questions at all about diamonds or their clarity grade, please be sure to let us know. We’re always happy to answer any questions you may have, and we look forward to working together with you to design a work of art that will last and be passed down throughout the ages. Get in touch with our friendly and professional staff today, and we’ll get started on the journey to creating your very own, one-of-a-kind piece of custom jewelry.